Support
For any question, issue, or feedback, email support@dailyhisab.app and we’ll get back to you.
A few common questions
I forgot my encryption passphrase.
If you still have a device where Hisab is unlocked, open it and set a new passphrase from Settings → Security, and no data is lost. On a new device, use your 12-word recovery phrase to unlock, then set a new passphrase.
I lost both my passphrase and my recovery phrase.
By design, your journal is encrypted with keys only you hold, so entries sealed under the lost key cannot be recovered by anyone, including us. You can begin again with a fresh key and keep your account; past entries stay sealed and unreadable.
Deleting your account and data
In the app, open Settings → Account → “Delete account” (or Settings → Data → “Delete my account and all data”). This permanently and immediately removes your journal entries, your scores, and your account from this device and from our servers, including any encrypted cloud backup. It cannot be undone.
If you can no longer open the app, email support@dailyhisab.app from your account email and we will delete your account and all associated data for you.
Is my journal really private?
Yes. Hisab is zero-knowledge: your reflections and scores are end-to-end encrypted on your device before they sync, and we store only ciphertext we cannot open. See our Privacy Policy for the full detail.
Contact
support@dailyhisab.app · Hisab · Ontario, Canada